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Refund of €1,000 after ‘very poor’ video of wedding

By March 3, 2020 No Comments

A judge ordered a wedding videographer to give a full refund of €1,000 to a recently married couple after they told a court the quality of their wedding video was “very poor”.

At Ennis District Court, Judge Patrick Durcan issued a decree in favour of John and Sabrina McDonnell against videographer Niall Coley of Old Gort Road, Ennis, Co Clare.

The couple were married and had their wedding reception at the popular Armada Hotel on Co Clare’s Atlantic coast.

However, the McDonnells were disappointed at the poor quality of their wedding video and embarked on legal action to get redress as a “last resort”.

The McDonnells also failed to obtain the raw video footage of their wedding day from Mr Coley, of Dream Day Wedding Films, so they could employ someone else to edit the video.

Speaking after court, Ms McDonnell said she wanted to show her future children “the video of mam and dad walking down the aisle… which was the whole purpose of going to the expense of the videographer”.

They had opted for a ‘silver’ wedding video package, which involved Mr Coley and a second camera person.

However, the statement of claim read out by the judge at the Small Claims Court said there was no second cameraman on the day.      

Mr McDonnell added: “On the day of the wedding, Mr Coley discharged his duties in terms of being present and filming the day’s events, but when it was time to provide us with the video he missed deadlines.”

The wedding took place on June 2 and they didn’t receive their wedding video until August 18. Mr McDonnell’s statement went on to say “the quality of the content was very poor and was no way in keeping with the quality of the work that his website testimonials had indicated”.

It added: “We were willing to give Mr Coley the benefit of the doubt until Sabrina had come across a wedding page online where numerous different people had given their accounts and their poor experience with Mr Coley.”

Judge Durcan told Mr McDonnell he would give him a decree for the full amount of €1,000 and noted that Mr Coley had not shown up in court for the case.

Mr McDonnell told the judge: “For us, the money is insignificant. The most important thing is getting the raw footage from the day which is quite important to us.”

In reply, Judge Durcan said: “We can’t deal with that – you are doing very well here today, so you are. My advice is this: weddings aren’t made on the day, they are made in the future. Get ahead, enjoy life together and make the future your business.”

Irish Independent